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Product Review and feedback for service



We have purchased a number of paddles and paddle bags from DBV. We would like to thank you for your personal attention, contacting us regarding issues with product availability and when the paddle type that we ordered was not available assisting us to order an alternative. The paddles were delivered promptly and we are all extremely happy with the paddles that we have purchased. We would not hesitate to recommend DBV to fellow dragon boaters.

Many thanks for your assistance it was greatly appreciated.

Testimonial By:
Mark and Lee Newton 
Coffs Harbour, New South Wales 
Coffs Coast Dragon Boat Club



Quick and Fast Service



I am really happy with DBV's service as they went out of their way to get me the paddle as quick as possible.
Testimonial By:
Annette Mitchell 
Jannali, New South Wales 
Yowie Bay Dragonboat Club



Excellent Service



DBV has provided excellent service and has been nothing but helpful in every transaction.
Testimonial By:
Ken Dwyer 
Durack, Northern Terriority 
Arafura Dragons



Great Service!



Many Thanks for the great service and all your help with my order. It was a pleasure to deal with someone who knows their product well. All my questions were answered quickly and in full, resulting in my order being placed and filled in record time. I have placed 2 interstate orders with DBV at 2 different times and both were excellent. I would highly recommend this company to others, thank you
Testimonial By:
Angie Tavener 
Forest Lake, Queensland 
BRD



Sincere thanks



I have just had a wonderful surprise! My paddle has arrived in Adelaide today after shipping yesterday from your office.

I am truly in awe of such fantastic customer service. It is becoming rare these days to find a business that not only talks about customer service, but actually delivers it, and DBV certainly delivers!!

When you called a few days ago to let me know that my paddle size was out of stock, you happily gave me a commitment that you would do everything possible to expedite the shipment. Given new stock only arrived Monday at your office and I received it Tuesday, I have to say that is absolutely stellar service!!

My sincere thanks for the extra effort you put into dispatching the paddle so promptly. I will take much pleasure in recommending DBV to anyone who may need Dragonboating equipment.
 
YOU ROCK!!!
Testimonial By:
Rob Young 
Adelaide, South Australia 
SA Dragons Abreast (SADA)




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