I have just had a wonderful surprise! My paddle has arrived in Adelaide
today after shipping yesterday from your office.
I am truly in awe of such fantastic customer service. It
is becoming rare these days to find a business that not only talks about
customer service, but actually delivers it, and DBV certainly delivers!!
When you called a few days ago to
let me know that my paddle size was out of stock, you happily gave me a
commitment that you would do everything possible to expedite the shipment. Given
new stock only arrived Monday at your office and I received it Tuesday, I have
to say that is absolutely stellar service!!
My sincere thanks for the extra effort you put into dispatching the
paddle so promptly. I will take much pleasure in recommending DBV to anyone who
may need Dragonboating equipment.
YOU ROCK!!!
Testimonial By: Rob Young Adelaide South Australia SA Dragons Abreast (SADA)